Cancellation/ Refund Policy

Shipping Partners
We use Fedex, Aramex to ship our products to your destination as available during checkout and chosen by you. We also can ship through EMS Speed post on special request to remote locations, if you think that our shipping partners does not have coverage or served you improperly. HOWEVER, WE CAN’T GUARANTEE TO COMPLY TO YOUR REQUEST. This is due to the reason each shipment content is being verified by the post office before accepting. If they feel that the item may be damaged, then they will not accept the shipment.

Shipping Time / Delivery Time
Depending on the requirements, the Delivery time will be clearly mentioned before starting of the Project.

All items are delivered with standard warranty of minimum 15 Days (unless otherwise specified in the product page) to protect the customers from any manufacturing defect.

100% Refund/Replacement:
If the requirements mentioned initially in Project Agreement is not completed, we will be processing refund in full.

Changing or Canceling An Order:
An order once placed and agreement is made, it is highly unlikely to get that cancelled. Kinly contact our Customer Support for the same.

Return Guidelines:
Once we confirmed the faulty item cannot be repairable by customer or by Remote Desktop (Team Viewer), we will arrange a pickup for the items.

Limits Of Responsibility:
We accept no responsibility for improper installation or use of our products.

Cancellation of Training and Courses:

15.1 Cancellation of a at office training course
If you need to cancel your place on the training course, you must notify the NILTECH-EDU in written within 4 days of course start date. You will receive a full refund. Although, Any Cancellation of Course after that will not be eligible for any Refund.
15.2 Changes and/or Cancellation by the NILTECH-EDU
Where circumstances dictate, the NILTECH-EDU reserves the right to alter published programmes, trainers, fees, dates or venues with prior notice.
15.3 In extreme circumstances, if NILTECH-EDU may need to cancel a course on notice. In that case a refund of the course fee in full will be made but no compensation will be paid for any additional costs incurred (for example travel, accommodation etc).

on Hold / Irregular for Training and Courses:

Irregular Attendance of Candidate
Any Candidate must inform NILTECH-EDU Customer Support and/or the concerned developer in prior regarding not attending the classes on any particular day/ date.
16.2 NILTECH-EDU doesn’t take responsibility to recover the topics in case the candidate is absent. In any case, the Applicant must try to attend all the classes without fail.
16.3 Temporary on hold
If any candidate wants to temporarily keep the classes on hold, he/she must pay the must pay the complete fees at latest by time initially decided while registration and then take the approval in written through NILTECH-EDU Customer support.
16.4 The Applicant should not expect NILTECH-EDU to resume the classes instantly when they want. Resuming of classes will be decided by NILTECH-EDU and is subjected to availability of suitable batches. The Applicant cannot delay the payment of Fees under any circumstances and must pay the fees at latest by time initially decided while registration.

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